Dear Team,

We are looking forward to a successful and engaging Sales Conference in Vermont. As always, our collective health, safety, security, and well-being remain top priorities.

Ahead of the conference, please take a few minutes to review the materials prepared by our Medical and Security teams:

• Security Briefing Document
• CDC guidance on ticks and tickborne diseases
• Heat guidance
• University of Vermont Medical Center

Please click the buttons below to access these resources

If you have any questions or require support, do not hesitate to contact the Assistance Center.

From a medical and safety perspective, we would like to highlight the following key considerations to help you stay healthy and prepared for both conference activities and optional outdoor experiences.

General health and well-being:

• Please do not travel if you are unwell. Consult your primary care provider if you have symptoms or concerns regarding existing medical conditions.
• Ensure you are up to date on routine vaccinations.
• Maintain good hand hygiene, especially in group settings.
• Choose healthy, balanced meals where possible.
• Continue your routine exercise regimen as appropriate.
• Prioritize rest and sleep.
• If consuming alcohol, do so responsibly and in moderation.
• Stay connected with family, friends, and colleagues.
• Take time to support your mental well-being.

Environmental and outdoor health considerations:

While most conference activities are indoors, optional outdoor activities (e.g., hiking, biking, fishing, kayaking) may involve environmental exposure.

Tick exposure:
Ticks are common during Vermont summers and may carry infections such as Lyme disease, Babesiosis, Anaplasmosis, and Ehrlichiosis.

• Use insect repellent (DEET or similar)
• Wear long sleeves and pants in wooded or grassy areas
• Perform tick checks after outdoor activity
• Shower soon after returning indoors
• Refer to the CDC guidance listed above for more information

Heat and hydration:
Outdoor activity may increase the risk of dehydration or heat-related illness.

• Stay well hydrated (water preferred)
• Take breaks in shaded or cool areas
• Avoid overexertion during midday heat
• Seek air-conditioned spaces if overheated
• Please refer to the heat guidance document noted above

Water safety (lakes and rivers):

• Follow all posted safety guidance
• Avoid water with advisories or discoloration
• Use appropriate safety equipment (e.g., life jackets)
• Shower after freshwater exposure when possible

Outdoor activity safety:

• Wear appropriate footwear and protective equipment
• Stay on marked trails
• Be mindful of terrain, weather, and personal limits
• Travel with others when possible
• For biking: use a properly fitted helmet and select trails matching your skill level

Allergies and air quality:

• Seasonal pollen may be elevated
• Bring necessary medications (e.g., inhalers, antihistamines)
• Limit exposure if symptoms worsen

In the United States, call 911 for any medical emergency. For non-emergency medical concerns, care coordination, or questions, please contact the Philadelphia Assistance Center.

Limited medical care is readily available in the area.

Options include:

Lamoille Health Partners – Express Care (walk-in, limited hours)
609 Washington Hwy, Morrisville, VT
(802) 888-5639
Typical hours: Monday–Friday 8:00 AM–5:00 PM; Saturday 9:00 AM–1:00 PM
Provides same-day care for minor illnesses and injuries; availability may vary—please call ahead or check online for appointments

Copley Health Systems (24/7 hospital and emergency services)
528 Washington Highway
Morrisville, VT 05661
802.888.8888

For more complex or specialized medical needs, the University of Vermont Medical Center in Burlington offers the most comprehensive level of care in the region.

University of Vermont Medical Center – Emergency Department (Level 1 Trauma Center)
111 Colchester Avenue
Burlington, VT 05401
(802) 847-2434
Open 24 hours (see resource noted above)

Most participants will experience a safe and enjoyable visit, and a few simple precautions can go a long way in reducing risk. Those with pre-existing medical conditions are encouraged to plan accordingly to ensure a comfortable and successful trip.

Let’s work together to make this conference both productive and enjoyable while keeping our health and well-being at the forefront.

Best regards,

Mark B. Fischer, MD

Regional Medical Director | Americas Region

Philadelphia

t +1 215 942 8226

f +1 215 354 2338

Mexico

t +52 55 4166 2808

e Americas@internationalsos.com