FY23/24 North America | LATAM Sales & Marketing Conference

 

Monday, August 7, 2023
7:00 AM - 5:00 PMTravel Day  
7:00 PM - 9:00 PMWelcome Cocktail/Dinner Reception by the PoolLagoon Pool 
Tuesday, August 8, 2023
7:00 AM - 8:45 AMBREAKFASTCocina Milagro Restaurant 
9:00 AM - 9:30 AMWelcome (Video) Jarrett Michau - Chief Executive Officer - H3S North America
Matias Adam - Regional General Manager, Latin America
9:30 AM - 10:00 AMH3S North America Plan Balam Ballroom (Plenary Session)Jarrett Michau - Chief Executive Officer - H3S North America
10:00 AM - 10:30 AMH3S Update Balam Ballroom (Plenary Session)Dom Bell - Chief Revenue Officer – H3S
10:30 AM - 10:45 AMBREAKBalam Foyer 
10:45 AM - 11:45 AMWFR Update / Value RoadmapBalam Ballroom (Plenary Session)Miriam Jones - GM & SVP, West US Region - H3S
Veronica Short - Head of Products, WFR
11:45 AM - 12:45 PMAssistance Center DemoBalam Ballroom (Plenary Session)Joshua Dozor - General Manager for Medical and Security Assistance Services
Paul Doucet - Security Director Assistance - MSAS
Mark Fischer - Regional Medical Director - MSAS
Thomas Watson - Senior Manager - Operations
12:45 PM - 2:00 PMLUNCHBalram Foyer and Studio 4 & 5 (Spill Over) 
2:00 PM - 4:00 PMClient Services Session Studio 4 & 5Mark Zielinski - CFO, H3S North America
Jason Ostrowski - H3S North America
2:00 PM - 4:15 PMWorkshop 1 - Security Competition (Crisis 24, Global Guardian, Everbridge)Balam AJulian Moro - Senior Vice President & Regional Security Director, Americas
Phillip Raines - H3S North America
Andrew Miller - Director of Americas Partnerships
Cory Nashen - Partnerships Program Manager, H3S
Carl Spitznagel - General Manager & Senior Vice President | Central Region and Energy and Mining Section, US
2:00 PM - 4:15 PMWorkshop 2 - Embedded Assistance Balam BAndrew Miller - Director of Americas Partnerships
2:00 PM - 4:15 PMWorkshop 4 - Event Support Studio 2Matias Adam - Regional General Manager, Latin America
2:00 PM - 4:15 PMWorkshop 3 - Procurement / RFP / avoid an RFP best practices Balam CRick Haring - SVP Marketing and Account Management
Patricia Zunn - Regional Bid Manager
2:00 PM - 4:15 PMLATAM 1 Room - Leadership TeamStudio 1Matias Adam - Regional General Manager, Latin America
3:00 PM - 3:15 PMBREAKBalam Foyer 
4:30 PM - 6:30 PMCSR Activity - Turtles Meet by Reception for Shuttle Service | Or meet at the Vegan Bar 
4:30 PM - 6:30 PMCSR Activity - Mangrove Meet by the Cocina Miagro Restaurant 
7:30 PM - 10:30 PMBeach Party - Dress in your Favorite Tropical Attire   
Wednesday, August 9, 2023
7:00 AM - 8:45 AMBREAKFASTCocina Milagro Restaurant 
9:00 AM - 9:15 AMWelcome (Review of the previous day)Balam Ballroom (Plenary Session)Jarrett Michau - Chief Executive Officer - H3S North America
9:15 AM - 10:00 AMConsultant & Solutions Update Balam Ballroom (Plenary Session)Philippe Lavallee - Chief Executive Officer - International SOS Consulting
Priyanka Menon - Practice Director, Consulting and Solutions, North America
10:00 AM - 10:45 AMNorth America Medical Services Update Balam Ballroom (Plenary Session)Joonas Eronen - Chief Executive Officer, North America Medical Services
10:45 AM - 11:00 AMBREAKBalam Foyer 
11:15 AM - 12:00 PMLATAM Update Balam Ballroom (Plenary Session)Matias Adam - Regional General Manager, Latin America
12:00 PM - 1:00 PMLUNCHStudios Courtyard 
1:00 PM - 1:45 PMPositioning the Health Advisor Post – PandemicBalam Ballroom (Plenary Session)Julie McCashin - Senior Vice President of Health Services International SOS
Dr. Amanda Hagen - Medical Director, Corporate Consulting and Solutions
1:00 PM - 4:00 PMBDM - Shining Star Studio 1Lekha Trickett - Human Resources - SVP
1:00 PM - 4:15 PMLATAM 2 Rooms Studio 4 & 5Matias Adam - Regional General Manager, Latin America
1:45 PM - 2:30 PMConsulting - Crisis Management 2.0 Balam Ballroom (Plenary Session)Philippe Lavallee - Chief Executive Officer - International SOS Consulting
2:30 PM - 2:45 PMBREAKBalam Foyer 
2:45 PM - 3:45 PMIncident Reporting Lines Balam Ballroom (Plenary Session)Joshua Dozor - General Manager for Medical and Security Assistance Services
Julian Moro - Senior Vice President & Regional Security Director, Americas
3:45 PM - 4:15 PMKOABalam Ballroom (Plenary Session)Jacqueline Young - Product - Group Product Manager of BeReady.
4:30 PM - 6:30 PMCSR Activity - BeesBalam Foyer 
4:30 PM - 6:30 PMCSR Activiity - School Kits Studio 4 & 5 
7:00 PM - 11:30 PMFREE Evening   
Thursday, August 10, 2023
7:00 AM - 8:45 AMBREAKFASTCocina Milagro Restaurant 
9:00 AM - 9:15 AMWelcome (Review of the Previous Day)Balam Ballroom (Plenary Session)Matias Adam - Regional General Manager, Latin America
9:15 AM - 10:00 AMMarketing Plan UpdateBalam Ballroom (Plenary Session)Rick Haring - SVP Marketing and Account Management
10:00 AM - 10:45 AMPartnership Update (Everyone except BDMs)Studio 4 & 5Andrew Miller - Director of Americas Partnerships
10:00 AM - 12:00 PMBDM Sales SessionsBalam Ballroom (Plenary Session)Josh Braun - Sales Coach and Speaker
Phillip Raines - H3S North America
10:00 AM - 4:15 PMLATAM Room Studio 2 
10:45 AM - 11:00 AMBREAKBalam Foyer 
10:45 AM - 12:00 PMClient Services Studio 1Mark Zielinski - CFO, H3S North America
Jason Ostrowski - H3S North America
11:15 AM - 12:15 PMAM Contracting / Pricing Session Studio 4 & 5Brenda Adams - Director, Commercial Services
12:15 PM - 1:15 PMLUNCHStudios Courtyard 
1:00 PM - 1:30 PMPartnership Update (BDMs)Studio 4 & 5Andrew Miller - Director of Americas Partnerships
1:00 PM - 3:00 PMAM Sales Session Balam Ballroom (Plenary Session)Josh Braun - Sales Coach and Speaker
1:30 PM - 1:45 PMBREAKBalam Foyer 
1:45 PM - 2:45 PMBDM Contracting / Pricing Session Studio 4 & 5Brenda Adams - Director, Commercial Services
7:00 PMSales Award Gala Balam Ballroom